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SquareVertex is Ploy's partner in the Western Balkans. We start with a free, read-only scan of your identity estate or service desk, then turn the findings into a plan — and deliver it, from our offices in Tirana, Prishtina and Skopje.
Most organisations know what is connected to Okta, Entra ID or Google Workspace. Far fewer know what sits outside it: apps reached without single sign-on, service accounts nobody owns, guests nobody reviews and leavers who still hold access. Access requests quietly eat service-desk time while people wait.
Ploy finds this quickly and safely. SquareVertex turns what it finds into a prioritised plan and does the work: IAM assessment and strategy, remediation, Ploy implementation, training and local support — under one contract, with a team in your time zone.
The Identity Risk Scan looks across Okta, Entra ID or Google Workspace, from admin roles and service accounts to group sprawl and dormant access.
Captions available. The numbers come from an illustrative Ploy profile, not a customer.
Illustrative profile published by Ploy, not a customer's data or an average. A real scan reports your own findings.
Around Okta, Entra ID or Google Workspace. Nothing is exploited and nothing is changed: no agent, no write access and no changes to policies or groups.
Apps your IdP reveals, and those reached without it.
Standing privileged access, including external suppliers.
Service accounts, their owners, and credential age and rotation.
Dormant external accounts and their MFA enrolment.
Live grants held by people who have left or gone quiet.
Accounts marked disabled that still show sign-ins.
Overlapping admin groups and groups with no description.
Access that is still held but no longer used.
Every finding covers what it is, why it matters, what to do and who should own it — rated Critical (act within days), High (within weeks), Medium (this quarter) or Low (housekeeping). Closed risks keep their ID, so progress is easy to show an auditor.
| ID | Urgency | Example finding |
|---|---|---|
| R-1.1 | Critical | External supplier holds permanent standing tenant admin rights, with no time limit or shared audit trail |
| R-3.1 | Critical | 185 of 212 service accounts have no named owner; 81 hold credentials past their rotation date |
| R-4.1 | Critical | 47 disabled accounts show sign-in activity, 8 of them within the last week |
| R-4.2 | High | 612 inactive accounts hold 9,140 active grants; offboarding doesn't consistently revoke them |
Example risk-register entries (illustrative).
Both scans take one person one sitting to connect. You can revoke access at any time.
Read-only access to your identity provider: Okta, Entra ID or Google Workspace. One person, one sitting.
You, with your SquareVertex teamA snapshot shows today's state; watching for a few weeks shows access building up, credentials ageing and accounts going quiet.
PloyFindings rated by urgency, a risk register and a 30/60/90-day plan, walked through with your team rather than sent as a PDF.
Ploy and SquareVertex, with youAuthorise Ploy against your service desk using read-only OAuth. There is no agent to deploy, and your ticket flow does not change.
You, with your SquareVertex teamPloy's agent pulls 12 months of tickets and classifies each one by request type, system, requester, approver, provisioner and time taken.
PloyYou get the analysis back and we walk you through it: volume, automatable share, wait times and total cost.
Ploy and SquareVertex, with youEvery access request costs twice: once in IT effort, and again in the time people spend waiting. The scan reads 12 months of service-desk access requests and returns a costed analysis within 48 hours.
Requests per month across the last year, with the trend forecast forward.
Every access request of the last 12 months, mapped by weekday and hour raised.
Each request type cross-referenced against your IdP and the systems Ploy already connects to.
How long people wait for access, and where the waiting happens.
The fulfilment workload expressed as full-time equivalents.
The combined yearly cost of IT effort and of waiting time.
In Ploy's illustrative model for a 1,000-person organisation, access requests cost between £142,500 (conservative, 2.85 FTE) and £173,750 (current trajectory, 3.48 FTE) a year in IT effort and waiting time.
Illustrative model published by Ploy, not a customer's data or an average. A real scan replaces these with your own numbers.
Every engagement starts with a scan that costs you almost no effort and gives both of us hard data to scope the next step.
ITSM or Identity Risk Scan, run with you and walked through by our team.
First conversationThe scan's findings feed a prioritised IAM roadmap.
After the walkthroughFix the findings: guests, leavers, service-account owners, apps outside SSO.
From the risk registerDeploy and configure Ploy, connect your IdP and service desk, build access workflows.
When you choose PloyAdmin and end-user training, local first-line support and health checks.
After go-liveFor tenders in Kosovo, Albania and the wider Western Balkans, SquareVertex bids as prime contractor with local delivery, and Ploy as the technology partner — with ready answers on security and data residency.
Yes. There is no charge and no obligation, and the report is yours whether or not you go further.
Read-only access to your identity provider (for the Identity Risk Scan) or read-only OAuth to your service desk (for the ITSM Scan). Nothing is installed, nothing is changed, and you can revoke access at any time.
The Identity Risk Scan covers Okta, Microsoft Entra ID and Google Workspace. For the ITSM Scan, tell us which service desk you use and we'll confirm it before we start.
No. Many organisations use the findings to run an IAM assessment or fix issues with the tools they already have. If Ploy is the right fit, we implement and support it locally.
Best-of-breed and vendor-neutral: we bring partner technology where it makes the difference.
Ten minutes to connect. A walkthrough of your own findings with our team in Tirana, Prishtina or Skopje.
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